Thank you for your honest feedback regarding your recent purchase. We are truly sorry for any confusion and inconvenience caused by the mismanagement of our product availability. Please be assured, it is not our intention to mislead or disappoint our customers in any way.
We acknowledge that we have areas to improve and are actively working on streamlining our processes to prevent such issues from occurring in the future.
If there is anything specific we can do to rectify this situation for you, please let us know. We value your feedback as it helps us to better our services, and we are committed to making things right.
Thank you once again for your understanding and patience.