Contact Us

Thank you for visiting Rhino Rescue. Whether you have a question about our products, need assistance with an order, or are interested in a partnership, we are here to help!

Please choose the most relevant channel below so we can assist you as quickly as possible.

Get in Touch

• Customer Support (For Individual Buyers / Retail Customers) If you have questions about your order, shipping, returns, or general product inquiries, please reach out to our dedicated support team:

• Email: customerservice@rhinorescuestore.com

• Wholesale & Business Inquiries (B2B) If you are a distributor, retailer, or looking to place a bulk/wholesale order, please contact our commercial team:

• Email: support@rhinorescuestore.com

Our Office

If you need to reach us by mail or visit our corporate office, here is our official address:

Rhino Rescue Store Room 704, 7/F, Tower A, New Mandarin Plaza, 14 Science Museum Road, Kowloon, Hong Kong, 999077

Response Time

We strive to respond to all inquiries within 24 to 48 business hours (excluding weekends and public holidays). If you are contacting us about an existing order, please include your Order Number for faster service.

If you need further assistance, please let us know!